Responsible Gambling Policy

Strict 18+ Policy

Access to Rouge Casino is strictly prohibited for anyone under the age of 18. we carry out rigorous age verification checks on all customers who use payment mechanisms that are available to under-18s and perform random age verification checks on customers using other forms of funding.

Advice for Parents and Guardians

If you share your computer or mobile device with minors, we recommend installing filtering software to limit their access to gambling websites. Always keep your login details and passwords secure and do not leave your device unattended when logged into your account.

Gambling should be treated as a form of entertainment and not as a way to make money. To help you stay in control, we recommend following these principles:

Only gamble with money you can afford to lose.

Never "chase" losses; accept that losing is part of the game.

Keep track of the time and amount of money you spend.

Balance gambling with other activities and hobbies.

Do not gamble if you are under the influence of alcohol or medication.

We offer a range of tools to help you manage your gambling activity:

Financial Limits

You can set daily, weekly, or monthly deposit limits. These limits help you control the amount of money you spend on our platform over a specific period.

Time Limits and Session Reminders

You can set a maximum duration for your gaming sessions. Once the time is up, you will be notified, and your session will end. We also provide "reality checks" that pop up at regular intervals to remind you how long you have been playing.

Time-Outs and Breaks

If you feel you need a short break from gambling, you can request a "Time-Out" period ranging from 24 hours to 6 weeks. During this time, your account will be temporarily suspended.

Self-Exclusion

For players who feel their gambling has become a serious problem, we offer a self-exclusion facility. This process allows you to close your account for a longer period (usually 6 months to 5 years). Once a self-exclusion is in place, it cannot be revoked until the chosen period has ended.

If you are concerned that gambling is taking over your life (or someone else’s), ask yourself the following questions:

Do you stay away from work or school to gamble?

Do you gamble to escape from a boring or unhappy life?

If you run out of money when gambling, do you feel lost and in despair?

Have you ever lied to cover up the amount of money or time you spend gambling?

Have others ever criticized your gambling?

If you answered "yes" to any of these questions, we strongly encourage you to seek professional support.

There are many independent organizations that offer free and confidential advice for anyone experiencing gambling problems. While we do not partner with specific vendors, we encourage you to search for recognized national helplines and counseling services available in your region.

Our customer support team is trained in social responsibility and is here to assist you with any questions regarding our responsible gambling tools.

Email: [email protected]

Phone: +44 20 7946 0123