Privacy Policy

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: includes first name, last name, username or similar identifier, and date of birth (to verify you are 18+).

Contact Data: includes billing address, email address, and telephone numbers.

Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Usage Data: includes information about how you use our website, products, and services.

Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We use different methods to collect data from and about you including through:

Direct interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns.

Third parties or publicly available sources: We may receive personal data about you from various third parties such as analytics providers and search information providers.

Under UK GDPR, we only process your data when we have a legal basis to do so:

Contract: Where we need to perform the contract we are about to enter into or have entered into with you.

Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Legal Obligation: Where we need to comply with a legal or regulatory obligation.

Consent: Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you via email or text message.

We use your data to:

Register you as a new customer.

Process and deliver your requests or transactions.

Manage our relationship with you (e.g., notifying you about changes to our terms).

Administer and protect our business and this website.

Use data analytics to improve our website, services, marketing, and customer relationships.

Make suggestions and recommendations to you about services that may be of interest to you.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.

Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data.

Request correction of your personal data.

Request erasure of your personal data.

Object to processing of your personal data.

Request restriction of processing your personal data.

Request transfer of your personal data.

Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at [email protected].

If you have any questions about this Privacy Policy or our privacy practices, please contact our data privacy manager:

Email: [email protected]

Address: 124 Finchley Road, London, NW3 5JS, United Kingdom

Phone: +44 20 7946 0123